5
1100 Pecan Ave, Gardendale, AL 35071, USA
Gardendale, Alabama 35071
+1 205-631-2607

Have used them several times over the years for typical, planed car rental needs. Recently had a couple of short term, short notice emergencies. Loved being able to reserve online and pick up next day. Friendly staff.

Service was good and I received a free upgrade however the cleanliness of the vehicle and facility were horrible. I had to request they take the vehicle back to 'clean' it again. Still had fingerprints and crumbs everywhere from the previous renters. There were dead roaches inside the office, the entrance mat was filthy, and the restroom door didn't lock. I fully expected higher standards from enterprise.

Everything was great. Admittedly, i was charged for 4 days when i thought i only had the vehicle for 3 full days. Everything else was outstanding. Nice people, easy to work with, good selection of vehicles, what's not to like?

We got a great car but only after we jump through hoops.The people at Gardendale are so rude and after we jumped through all those hoops they didn't have our car and had to wait an extra 2hours for one to be found which made me late for my event in Fair Hope AL. The car we got was nice but full of sand we had to stop and vacuum it out because there was so much between the seat it was getting into people's pants making them very uncomfortable. The car the got back had been cleaned and detailed at my expense

Manager is extremely rude and will threaten to "personally come get the money out of you" if you don't take out the insurance. Very rude and talks down to women. Will not rent from them as long as Mr. Ward is the manager. He accomplished his goal by making me feel threatned as a female.

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Enterprise Rent A Car — Car Rental in Gardendale

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Enterprise Rent A Car

Car Rental at 1100 Pecan Ave, Gardendale, AL 35071, USA. Here you will find detailed information about Enterprise Rent A Car: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    7:30 AM – 5:30 PM
  • Tuesday
    7:30 AM – 5:30 PM
  • Wednesday
    7:30 AM – 5:30 PM
  • Thursday
    7:30 AM – 5:30 PM
  • Friday
    7:30 AM – 5:30 PM
  • Saturday
    9:00 AM – 12:00 PM
  • Sunday
    Closed

Rating

4
/
5
Based on 5 reviews

Contacts

Categories:
State:
Alabama
Address:
1100 Pecan Ave, Gardendale, AL 35071, USA.
City:
Gardendale
Postcode:
35071

About Enterprise Rent A Car

Enterprise Rent A Car is a US Car Rental based in Gardendale, Alabama. Enterprise Rent A Car is located at 1100 Pecan Ave, Gardendale, AL 35071, USA.


Please contact with Enterprise Rent A Car using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Enterprise Rent A Car opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Enterprise Rent A Car

  • Taylor
    Added 2016.02.04
    Have used them several times over the years for typical, planed car rental needs. Recently had a couple of short term, short notice emergencies. Loved being able to reserve online and pick up next day. Friendly staff.
  • Evan
    Added 2015.10.09
    Service was good and I received a free upgrade however the cleanliness of the vehicle and facility were horrible. I had to request they take the vehicle back to 'clean' it again. Still had fingerprints and crumbs everywhere from the previous renters. There were dead roaches inside the office, the entrance mat was filthy, and the restroom door didn't lock. I fully expected higher standards from enterprise.
  • Thomas
    Added 2014.09.16
    Everything was great. Admittedly, i was charged for 4 days when i thought i only had the vehicle for 3 full days. Everything else was outstanding. Nice people, easy to work with, good selection of vehicles, what's not to like?
  • Melissa
    Added 2014.08.05
    We got a great car but only after we jump through hoops.The people at Gardendale are so rude and after we jumped through all those hoops they didn't have our car and had to wait an extra 2hours for one to be found which made me late for my event in Fair Hope AL. The car we got was nice but full of sand we had to stop and vacuum it out because there was so much between the seat it was getting into people's pants making them very uncomfortable. The car the got back had been cleaned and detailed at my expense
  • Victoria
    Added 2013.07.17
    Manager is extremely rude and will threaten to "personally come get the money out of you" if you don't take out the insurance. Very rude and talks down to women. Will not rent from them as long as Mr. Ward is the manager. He accomplished his goal by making me feel threatned as a female.
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