Have used them several times over the years for typical, planed car rental needs. Recently had a couple of short term, short notice emergencies. Loved being able to reserve online and pick up next day. Friendly staff.
Service was good and I received a free upgrade however the cleanliness of the vehicle and facility were horrible. I had to request they take the vehicle back to 'clean' it again. Still had fingerprints and crumbs everywhere from the previous renters. There were dead roaches inside the office, the entrance mat was filthy, and the restroom door didn't lock. I fully expected higher standards from enterprise.
Everything was great. Admittedly, i was charged for 4 days when i thought i only had the vehicle for 3 full days. Everything else was outstanding. Nice people, easy to work with, good selection of vehicles, what's not to like?
We got a great car but only after we jump through hoops.The people at Gardendale are so rude and after we jumped through all those hoops they didn't have our car and had to wait an extra 2hours for one to be found which made me late for my event in Fair Hope AL. The car we got was nice but full of sand we had to stop and vacuum it out because there was so much between the seat it was getting into people's pants making them very uncomfortable. The car the got back had been cleaned and detailed at my expense
Manager is extremely rude and will threaten to "personally come get the money out of you" if you don't take out the insurance. Very rude and talks down to women. Will not rent from them as long as Mr. Ward is the manager. He accomplished his goal by making me feel threatned as a female.
Enterprise Rent A Car is a US Car Rental based in Gardendale, Alabama. Enterprise Rent A Car is located at 1100 Pecan Ave, Gardendale, AL 35071, USA.
Please contact with Enterprise Rent A Car using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Enterprise Rent A Car opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.